Full course description
Check Canvas for information on the location of this course.
“You Can’t Always Get What You Want”…the Rolling Stones
“You Need to Know When to Hold Them and When to Fold Them”…Kenny Rodgers
“Let it Be”…The Beatles
“You Get as Good as You Give”…Southwest Airlines
“I need to understand before I am understood”…St Francis of Assisi
- Discuss and understand specific knowledge and skills related to all types of negotiations;
- Enhance your critical thinking/reasoning skills;
- Enhance your communication (listening) ethical thinking and decision making skills;
- Enhance your collaboration skills;
About the Instructor: Ross P. Alander, MLIR, alanderconsulting.com is a retired Senior Lecturer in Management Studies from the USFSM College of Business. He is a Labor Arbitrator and on the Labor Panel with the American Arbitration Association and a Employment Mediator via the Florida Academy of Professional Mediators. He has a Bachelors in Sociology and Economics and a Masters of Industrial and Labor Relations from Michigan State University.He has been on both sides of negotiations, work experience in both the public and private sector,is a volunteer at the Conflict Resolution Program at the Carter Center and has numerous hours of negotiations training at the Harvard Law School.