Full course description
Emotional Intelligence is factored into hiring (and firing) decisions managers make. People with strong EI work better in teams and fill the leadership pipeline. Decision making, problem solving, building trust, communication are all important skills for effective performance; emotional intelligence makes you better at all of these.
In this program you will learn:
1. Dimensions of emotional intelligence;
2. Self awareness and how to develop it;
3. The impact of EI on communication and relationship building;
4. The value of EI and your leadership potential.
Instructor: Cynthia Howard RN, CNC, PhD