Course
Leading and Managing Change
Time limit: 30 days
0.5 credits
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Full course description
After completing this course, you should be able to:
- Discuss organizational change and the forms it can take
- Describe Kotter's Eight Step Process recommended for implementing change successfully
- Outline Lewin's model of change and discuss its limitations
- Identify the factors a leader or manager can employ to promote change
- Discuss the underpinnings of resistance to change and how to overcome it
- Describe the five-step ADKAR model for change management
- Discuss the three steps of the Cisco Change Roadmap
- Understand strategic change and mastering a changing environment