Data Analysis for Improving Organizational Performance is a Course
Data Analysis for Improving Organizational Performance
Time limit: 30 days
0.5 credits
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Full course description
After completing this module, you should be able to:
- Explain how performance measures are used in different settings
- Differentiate among various organizational performance measurements
- Describe the advantages and disadvantages of KPIs
- Describe the advantages and disadvantages of the Balanced Scorecard
- Describe the advantages and disadvantages of a Net Promoter Score
- Explain the relationship between performance assessment and organizational tactics and strategy
- Assess the validity of performance measures for an organization based on a brief case study
- Total PDUs/Contact Hours: 5Strategic & Business Management PDUs: 3
- Technical PM PDUs: 2